© www.YourSuccessFactory.com 2010 Created by Local Business for Local People Terms & Conditions Please find below details of our Terms of Business, these terms are designed to ensure that our customers receive the best service possible when purchasing goods or services from this web site. If you have any questions or queries about any subject on this site please do not hesitate to contact us. You can contact us in any of the following ways. Email: Help@yoursuccessfactory.com Fax: 01622 812598 Overseas 44 1622 812598 Phone: 01622 815666 between 9 a.m. and 5 p.m. Monday to Friday. Overseas Phone 44 1622 815666 Post to: KK Connections 4 Rookery Row The Green West Farleigh Maidstone Kent ME15 0NW United Kingdom DELIVERY POLICY. Products will be shipped as soon as payment has been confirmed via Royal Mail, a proof of posting document will be obtained from the post office. For overseas shipments goods will be sent by Air Mail. Where the customer has provided an email address, orders will be confirmed by email followed by an email confirming shipment. REFUND POLICY. Up to 90 day money back guarantee will be offered to all customers who return products within this time frame. Unless a longer period is specified on sales page. CANCELLATION POLICY. Credit Card orders will be cancelled if payments are not cleared by Paypal. Cheque payments will be cancelled if Cheques are not cleared by the Bank. Customer cancellations will be accepted prior to shipment of goods or under our refund policy.